Government Contracting Capability Statement
- Stevens Business Service, Inc. redefined the collection industry’s approach to collections with our unique “customer service approach to collections.”
- Certified Collectors through the American Collectors Association & International Association of Commercial Collectors: Fewer than 2% of collectors in the country are certified through this rigorous program providing your agency with highly trained collection professionals working your accounts.
- Highly Trained Management Staff: Our management team has over 120 years of collection experience, ensuring your department has a true collection professional managing your portfolio.
- Technology: Stevens Business Service, Inc. is committed to providing our clients with the latest technology and collection tools in our industry. We utilize a predictive dialer, behavior scoring, cell phone screening and Litigant Alert™
- Data Security & Customer Confidentiality: Data security is a top priority at Stevens Business Service, Inc. Our systems are located in a locked climate controlled room maintained by an outside consulting firm. We perform firewall and network testing quarterly.
- Report Central: The team is comprised of M.I.S., collection and service personnel trained to customize reports to your internal needs.
- 100% Satisfaction Guaranteed: We realize these are your accounts and your directives will be followed without question.
Stevens Business Service, Inc. is a national company specializing in account receivable management since 1953. Some of our clients have been working with us for over 20 years. We have delivered great results and reporting for such industries as healthcare providers, utilities, commercial businesses and local government.
WHAT SETS US APART
Our methodology incorporates sales techniques with financial guidance to provide individuals with a program that result in clearing the debt. This process brings us a higher liquidation and maintains a professional image for our company and the clients and agencies we represent
175 Cabot Street, Suite 415
Lowell, MA 01854
COMPANY CODES AND DATA
NAICS: 561440, 541611,561422
SOCIO-ECONOMIC CERTIFICATION: WOSB
SBS accepts all major credit cards